Cancellation policy - Explorelulea

Cancellation policy

If you want to cancel a packaged tour write an email to info@explorelulea.com, your cancellation needs to be confirmed to be valid. We charge a total of 10% of the booking price or an equivalent to the non-refundable deposit paid by booking if you cancel up to 46 days before arrival. If you cancel within 45 to 31 days before arrival you will be charged 75% of the booking total. Cancellations within 30 days before arrival will be charged 100% of the booking total.


If you want to cancel an activity write an email to info@explorelulea.com, your cancellation needs to be confirmed to be valid. If you cancel up to 14 days before the activity you will get a full refund (minus 10% administration costs). Cancellations within 14 days before your booking will be charged 100% of the bookng total. A booking made within 14 days of the scheduled activity will be 100% non-refundable for cancellations.